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Consumer Protection Workshops

Program Overview

The International Association of Fairs and Expositions (IAFE), working in harmony with Technical Solutions International (TSI), a technical consulting and training firm, is conducting a series of regional or state-by-state workshops for fairs and expositions for the purpose of training and educating fair operators about consumer protection programs at events which bring humans and farm animals into close proximity.  These workshops, will be conducted over a two-day period, and will provide basic information about consumer protection programs while providing hands-on assistance in developing programs and protocols to enhance consumer safety at farm animal-human events.

The proposed workshops would adhere to the following structure:

Day One ~ Opening Session

The opening session of the workshop will include an overview presentation stressing the importance of proactive control measures to protect consumers at fairs and expositions, provide an historical overview of recent E. coli related litigation in the industry and provide an overview for the upcoming break-out sessions.  

Day One ~ General Session

Participants at the workshops will be asked to participate in each of the three workshop sessions.  Sessions are educational and informational, and will explore and explain how consumer protection programs can be more effective at events where humans and farm animals are in close proximity to each other, including fairs, expositions, petting zoos, classrooms and tourism venues. 

Topic #1 ~ Understanding Pathogens & Analyzing Your Facility

This workshop will start with a detailed overview of pathogens, including methods of transmission, distribution and control.  After the participants better understand “The Enemy”, they can begin to appreciate the complexities associated with individual facilities and apply newly learned concepts to their specific location, including building design, structure and materials for appropriate pathogen reduction or control programs.  Furthermore, discussions about air flow, water supply, livestock panels, floors, walls, ceilings, and other structural components will be initiated, realizing that in many cases these attributes must be managed rather than changed.

Topic #2 ~ Improving Operational Procedures

This workshop will focus on evaluating and potentially changing those procedures, protocols, rules or actions that may have a significant impact, either negatively or positively, on pathogen control and/or farm animal-human contact.  Discussions about appropriate and effective rules, protocols and procedures that will minimize or reduce potential dangers will include, but are not limited to:

o       Food and foodservice in animal areas

o       Animal movement in public areas

o       Animal & human traffic flow issues

o       Visitors in animal areas

o       Animal-human contact areas

o       Waste removal and storage

o       Signage and signage placement

o       Spatial separation

 

Topic #3 ~ Sanitation Programs & Record Keeping

This workshop will focus on understanding the need for specific procedures and protocols for sanitation and training programs for pathogen control.  Discussions will focus on the following areas:

o       Pre-Event Protocols

§   Event set-up procedures and protocols

o       Event Protocols

§   “Start of the Day” procedures

§   “What If” Procedures

§   Cleaning and Sanitizing Procedures

o       Waste removal

o       Timing

§   “During the Day” Procedures

§   “End of the Day” procedures

o       Post-Event Protocols

§   Event break-down & cleaning

§   Sanitization programs

o       Record Keeping

o       Training Programs

 

Day Two ~ Applied Training Workshops

The second day of the program will feature three specific workshops for fair and exposition organizers.  Workshop sessions are both practical and theoretical, and participants are encouraged to bring site-specific materials to the sessions. 

Sessions will focus on the following programs:   

Session #1 ~ Contact Zones, Corrective Actions, Record Keeping & Process Verification Programs

Participants will analyze several hypothetical fairground facilities, identifying contact zones where risk of pathogenic contamination is high, and then proposing corrective actions, record keeping and process verification tools to enhance consumer protection.  Break out sessions will allow participants to apply concepts to their own site, thereby beginning to develop site-specific tools for:

o       Waste water evaluation, including wash stations, animal water and surface drainage water.

o       Traffic flow evaluation, including human, animal and restricted areas (controlling unrestricted access).

o       Hand washing station evaluation, including placement, plumbing and maintenance.

o       Proper placement of signage, including animal entry areas, hand washing areas and water supply.

o       Waste management evaluation, including disposal sites, manure transport plans, equipment usage, identification & storage, controlled access and removal protocols.

Workshop participants are encouraged to bring the following documents or information with them to the workshop:

o       Site plan for entire grounds

o       Overhead photo of site, if available

o       Equipment lists, including panels and other equipment used for animal events

o       Layout plan for animal event(s), including pens, waste storage & activity stations

o       Water supply diagram, if available

o       Layout plan for hand washing station placement during animal event(s)

 

Session #2 ~ Designing and Operating a Planned Contact Area

Using a hypothetical facility, participants will discuss, design and develop the following materials for use at planned contact areas such as a birthing centers or petting zoos:

o       Design and flow patterns for optimum entry and exit from the contact area.

o       Waste removal procedures, practices and “What If” scenarios.

o       Hand washing stations, including placement, signage and waste water disposal.  Ideas to incorporate hand washing into the animal interaction exhibit will be discussed, along with age-appropriate signage text.

o       Sanitation procedures, including

§   Pre-operative

§   During the day

§   Post-operative

Workshop participants will be asked to bring the following documents or information with them to the break-out session:

o       Existing rules or protocols, if any, for planned contact events

o       Examples of existing signage, if any

 

Session #3 ~ Developing Critical Documents

Participants will work on creating or modifying the following critical documents:

o       Crisis Response Plan, including but not limited to:

§   Contact sheets

§   Layout & design schematics

§   Training certificates

§   Pre-operational inspection records

§   Informational materials

o       Sanitation Standard Operating Procedures (SSOP), including but not limited to:

§   Pre-Event Considerations

§   Event Considerations

§   Post-Event Considerations

Workshop participants will be asked to bring the following documents or information with them to the break-out session:

o       Existing rules or protocols, if any, for farm animal-human contact events, including pre-operative, event, or post-operative rules.

o       List of sanitizing agents or chemicals used for clean-up

o       Cleaning procedures, if any

 

Take Home Packet

At the completion of the two-day workshop, participants should have completed or partially completed documents addressing the following critical aspects of consumer protection:

o       Evaluation Tools for Enhancing Consumer Protection Programs:

§   Identifying Contact Zones

§   Determining Corrective Actions

o       Avoidance

o       Intervention Systems

§   Developing Record Keeping Tools

§   Developing Process Verification Tools

o       Waste Management Considerations

o       Sample Signage

§   Adult Hand Washing

§   Kid Friendly Hand Washing

§   Proper Hand Washing Procedures

§   Entry Area Signage

o       Sample Standard Operating Procedure for Planned Contact Areas

o       Sample Public Service Announcements (PSA)

o       Sample Sanitation Standard Operating Procedure (SSOP)

 

Workshop Details

o       The seminar or workshop fee has been established by IAFE, and is dependent upon the number of participating fairs, expositions or shows.  The following schedule has been established for the number of fairs registered and being trained:

Size of Workshop

Fixed Cost Budget

15 to 24 Fairs or Expositions

$ 20,000.00 USD

25 to 49 Fairs or Expositions

$ 30,000.00 USD

50 to 74 Fairs or Expositions

$ 32,000.00 USD

75 to 99 Fairs or Expositions

$ 35,000.00 USD

 

o       A minimum number of participating fairs and/or expositions should be guaranteed to ensure that the event is of adequate size to justify expert travel and fees.  It is suggested that a minimum “gate” of 15 fairs be established.

o       Delivering this workshop to the maximum number of fairs and their strategic partners is the goal.  If it is necessary that registration fees be charged to participants to offset the cost of sponsoring the workshop, these proceeds belong to the local organization sponsoring the workshop.

o       IAFE/TSI will NOT be responsible for seminar or workshop costs such as room rental, coffee breaks, meals or other direct costs associated with putting on the workshop.  It is anticipated that the sponsoring organization will cover these costs as part of the coordinating effort.

o       IAFE/TSI will cover all costs associated with the technical specialists (experts), including travel, lodging and per diem.

 

 

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Last modified: August 25, 2005